Platform Development & Technical Support Intern
Job Title: Platform Development & Technical Support Intern
Position Type: Internship
Department: Technology & Platform Operations
Reports To: Platform Manager / Technical Lead
Job Description
Launch Your Tech Career While Building a Platform for Global Impact
The International Sibling Society, a 501(c)(3) charitable nonprofit with partnerships across 190+ countries, is seeking a Platform Development & Technical Support Intern to help build and maintain issNOW.earth—a revolutionary digital platform connecting global communities.
As a Platform Development & Technical Support Intern, you will work directly with our development team to build, test, and optimize four integrated platform modules: Internship Management, Running Clubs Directory, Virtual Museum, and Advisory Board Portal. This is a unique opportunity to gain hands-on experience in full-stack web development, database management, user experience design, and technical support while making a measurable impact on global sustainability efforts.
What You'll Do:
You will contribute to the technical development and maintenance of the issNOW.earth platform throughout its 2026 rollout phases. Your responsibilities will include front-end and back-end development, quality assurance testing, bug fixes, performance optimization, and user support. You will work collaboratively with cross-functional teams to ensure the platform meets the needs of diverse global users including interns, running club organizers, artists, and experts.
Key Responsibilities:
- Assist in developing and testing platform features for all four modules (Internship Management, Running Clubs Directory, Virtual Museum, Advisory Board Portal)
- Conduct quality assurance testing and document bugs, errors, and user experience issues
- Support database management including data entry, validation, and backup procedures
- Optimize page load times and mobile responsiveness to meet performance targets (99%+ uptime, <2 second load times)
- Provide technical support to platform users via email, chat, and help documentation
- Create and update user guides, tutorials, and FAQ documentation
- Monitor platform analytics and generate reports on user engagement and system performance
- Participate in weekly development sprints and contribute to iterative design improvements
- Assist with security monitoring and incident response procedures
What You'll Gain:
- Real-world experience in web development, database management, and technical support
- Portfolio-worthy projects demonstrating full-stack development skills
- Mentorship from experienced developers and technology professionals
- Professional development workshops on coding best practices, agile methodologies, and project management
- Networking opportunities with global sustainability leaders and technology innovators
- Letter of recommendation and certificate of completion
- Access to the International Sibling Society alumni network
- Academic credit on your transcript (subject to university approval)
Qualifications
Required:
- Currently enrolled in or recently graduated from a bachelor's degree program in Computer Science, Information Technology, Software Engineering, Web Development, or related field
- Basic proficiency in HTML, CSS, and JavaScript
- Familiarity with at least one programming language (Python, PHP, Ruby, Java, or similar)
- Understanding of database concepts (SQL, MySQL, PostgreSQL, or similar)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a remote team environment
Preferred:
- Experience with front-end frameworks (React, Vue.js, Angular) or back-end frameworks (Node.js, Django, Laravel)
- Familiarity with version control systems (Git, GitHub)
- Experience with responsive web design and mobile optimization
- Knowledge of web accessibility standards (WCAG)
- Experience with content management systems (WordPress, Drupal, or similar)
- Understanding of API integration and RESTful services
- Previous internship or project experience in web development
- Multilingual skills (especially Spanish, French, Arabic, Mandarin, or other UN languages)
Position Details
Location Type: Remote (work from anywhere)
Schedule: Part-time (15-20 hours per week, flexible scheduling)
Duration: 12 weeks (with possibility of extension based on performance and funding)
Start Date: Flexible (rolling admissions with cohort start dates in February, May, and August 2026)
Compensation: Unpaid internship with academic credit eligibility and professional development benefits
Time Commitment Breakdown:
- Platform development and testing: 8-10 hours/week
- Team meetings and collaboration: 2-3 hours/week
- Documentation and reporting: 2-3 hours/week
- Professional development and training: 1-2 hours/week
- User support and troubleshooting: 2-3 hours/week
Application Process
How to Apply: Submit the following materials through Handshake:
- Upload RESUME highlighting relevant technical skills and project experience
Application Timeline:
- Applications accepted on a rolling basis
- Video interviews conducted within 2 weeks of application submission
- Offers extended within 1 week of interview
- Onboarding begins 2 weeks before cohort start date
Number of Positions Available: 5-8 interns across 2-3 cohorts
About International Sibling Society
The International Sibling Society is a 501(c)(3) charitable nonprofit organization with over two decades of experience fostering arts, culture, and humanitarian partnerships across 190+ countries. Through the issNOW.earth platform, we connect global communities to create awareness of the 17 UN Sustainable Development Goals. Our work spans internship programs, athletic events, cultural exhibitions, and expert advisory networks—all united by a commitment to ending poverty, protecting the planet, and ensuring peace and prosperity for all.
Learn more: www.issNOW.earth