Part Time Data Center Facility Operator - Data Center Operations Support

This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.

Summary of Job Duties:

The Part Time Data Center Facility Operator will report to the Data Center Facility Manager in IT Services. The Operator will primarily be responsible for monitoring data center facility infrastructure, including power and cooling, to ensure that systems remain operational. If necessary, faults and other incidents will be escalated to service personnel. The Operator will also serve as a dispatcher when there are issues with campus systems and services. The Operator will manage trouble tickets, chat rooms, and phone calls as needed, forwarding those problems to technical staff. Additional duties will be to monitor production job flow, related job scheduling tasks and maintaining shift logs. Other duties as assigned.

Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications:

The formal education equivalent of a High School Diploma

Preferred Qualifications:

Experience in a formal IT role providing service delivery

Experience with an IT helpdesk

Additional Information:

Graduate students are subject to background checks.

Salary Information:

$11.00/hr

Required Documents to Apply:

None

Optional Documents:

Proof of Veteran Status, Resume

Recruitment Contact Information:

recruiting@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.