Front Desk Receptionist

Position Title: Front Desk Receptionist

Department: Parks and Recreation
Location: Castleton Recreation and Activities Center, 47 Mechanic St, Castleton, VT 05735
Status: Part-Time (Flexible Hours)
Reports To: Recreation Program Coordinator & Facilitator or Designee

Position Summary

The Town of Castleton is seeking a courteous, dependable, and detail-oriented individual to serve as a Front Desk Receptionist at the Castleton Recreation and Activities Center (formally, the Castleton Village School). The incumbent will provide excellent customer service to residents and visitors, perform clerical and administrative support duties, assist in the coordination of recreational programs and activities, and oversee the facility during rentals and community events.

Essential Duties and Responsibilities

• Greet and assist patrons in person and by telephone in a professional and welcoming manner.
• Provide accurate information regarding recreation programs, facility schedules, memberships, and community events.
• Assist with setting up and breaking down special events.
• Maintain accurate records, logs, and reports related to attendance, payments, and facility usage.
• Perform general clerical duties, including data entry, filing, copying, and email correspondence.
• Support program check-ins, assist with special events, and help coordinate logistics for facility activities.
• Monitor lobby and common areas for safety, cleanliness, and adherence to facility rules.
• Report incidents promptly to supervisory staff.
• Communicate effectively with recreation staff,  to report any maintenance, safety, or security issues that would affect daily operations. Communicate with the recreation staff to 
• Perform other related duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required.
• One (1) year of customer service, clerical, or facility management experience preferred.
• Proficiency with computers and standard office software (Microsoft Office, email, database systems).
• Strong communication, interpersonal, and organizational skills.
• Ability to handle multiple tasks, manage time effectively, and work independently.
• Must be dependable, punctual, and capable of working both individually and as part of a team.
• Current CPR and First Aid certification preferred
• Ability to remain calm and professional in resolving customer or facility issues and during emergencies.

Work Schedule

• Part-time position with flexible scheduling, including daytime, evening, and weekend shifts as required to support programs and facility rentals.
• Ideal for individuals seeking a flexible schedule or supplemental employment.

Compensation

• $14.50 per hour
• This position is not eligible for benefits.

Application Process

Interested candidates should submit a resume and cover letter to Micah Barshay at RecreationDirector@Castletonvt.org