Medical Receptionist

Beauty by Dr. Kay is seeking a polished, reliable, and highly organized Medical Receptionist to join our facial plastic surgery and aesthetic medicine practice. This role is ideal for someone who is warm with patients, calm under pressure, and interested in growing within a fast-paced medical aesthetics environment.

Although this position is titled Medical Receptionist, we are looking for someone who is open to being cross-trained in both front office and basic back office support. The ideal candidate can help create a welcoming patient experience at the front desk while also supporting clinic flow, patient intake, and administrative tasks as needed.

This is a strong opportunity for a motivated candidate with medical office, medspa, aesthetics, customer service, or entry-level medical assistant experience.

Responsibilities

• Warmly greet patients, guests, and vendors with professionalism and discretion
• Answer high-volume phone calls and route messages appropriately
• Schedule, confirm, and manage appointments for consultations, injectables, follow-ups, and procedures
• Support patient check-in and check-out
• Collect payments for services, consultations, and skincare products
• Verify patient information and maintain accurate records in the EHR/EMR system
• Help ensure patient forms, consents, and intake paperwork are completed
• Coordinate with providers, medical assistants, and management to maintain smooth patient flow
• Assist with emails, faxes, referrals, and general front office correspondence
• Provide basic back office support as needed, including room turnover, patient intake, and clinic preparation
• Help support the practice manager with administrative projects, organization, and follow-up tasks
• Maintain patient confidentiality and follow HIPAA standards at all times
• Keep the front desk and reception area clean, organized, and professional
• Assist with other office duties as assigned

Ideal Candidate

• Friendly, polished, and professional
• Excellent phone and communication skills
• Strong attention to detail and follow-through
• Able to multitask in a busy clinical environment
• Comfortable working with patients in a high-touch, aesthetic medical setting
• Reliable, punctual, and eager to learn
• Able to work independently while also supporting the team
• Interested in being cross-trained between front office and clinical support
• Comfortable with computers, scheduling systems, and EHR/EMR platforms
• Prior experience in a medical office, plastic surgery office, dermatology practice, medspa, or customer service role is preferred
• Medical assistant experience or certification is a plus, but not required
• New graduates with strong professionalism and a willingness to learn are welcome to apply

Preferred Skills

• Medical front desk experience
• Aesthetic medicine, plastic surgery, dermatology, or medspa experience
• Familiarity with injectables, skincare, facial plastic surgery, or cosmetic procedures
• EHR/EMR experience
• Strong organizational skills
• Ability to maintain discretion and confidentiality
• Bilingual skills are a plus

About the Role

This position is a key part of the patient experience. You will often be the first and last person patients interact with, so warmth, professionalism, and attention to detail are essential. We are looking for someone who can grow with the practice, support both front and back office needs, and become a dependable member of our team.