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Benefits Business Analyst

JOB SUMMARY
This position is responsible for driving continuous process improvements within the areas of responsibility of the Benefit Services Division, including the administration of PERA’s defined benefit (DB), defined contribution (DC), 401(k), and 457 plans, to advance strategic goals and reinforce PERA’s dedication to high-value, low-cost service to members, employers, retirees, and plan participants. Additionally, this position is also responsible for the functional support of the benefit systems infrastructure; implementing projects and processes that enhance and modify current and future benefit administration systems, interfaces, and data. Further, this position will act as a liaison between benefits and technical staff to investigate and/or develop improvements to benefits administration systems.
IDEAL CANDIDATE
Our ideal candidate is a project and goal-oriented professional who communicates effectively with a wide variety of people. Key strengths the ideal candidate possesses include being highly organized, detail-oriented, and able to manage multiple priorities at once. Our ideal candidate is a self-starter who is eager to learn and employ new information quickly. We are looking for someone who is able to effectively support an environment of innovation and continuous improvement.
ESSENTIAL FUNCTIONS
  • Participates in the development and ongoing maintenance of interfaces and infrastructure of the benefit administration systems
  • Partners with key benefit administration staff to drive continuous process improvement by utilizing established process improvement frameworks
  • Works with benefits administration staff to determine functional requirements and specifications of technical projects; makes recommendations, suggests alternatives to proposed solutions, and helps prioritize the development projects based on resources available
  • Works with technical staff to ensure that technical designs meet the benefits business requirements
  • Documents functional specifications, test plans, training plans, and deployment plans in support of development projects
  • Researches and resolves complex data, functional issues, and operational issues within the benefit administration systems
  • Understands technical and administrative risks; structures solutions to eliminate or appropriately mitigate these risks
  • Coordinates and/or performs quality assurance (QA) testing of changes prior to completion and release to benefits administration users
  • Communicates effectively with all stakeholders, including technical and benefits staff
  • Maintains regular and prompt attendance in the workplace
  • Carries out other duties as assigned
QUALIFICATIONS
  • Bachelor’s degree in Business, Finance, or Information Systems or equivalent; five years of benefit administration experience; or equivalent combination of education and experience
  • Knowledge of PERA benefits, including defined benefit (DB) and defined contribution (DC) retirement programs
  • Experience working with benefit administration systems, including pension administration systems, workflow management programs, and/or contribution reporting platforms or demonstrated experience in process improvement utilizing frameworks such as Lean, Six Sigma, etc.
  • Experience working with both non-technical end users and technical development staff
  • Experience with Microsoft Office applications
  • Quality orientation and attention to detail
  • Effective interpersonal skills including customer service, training, and conflict management skills
  • Effective problem resolution, negotiation, and influencing skills
  • Effective oral, written, and presentation communication skills
  • Effective time management and organization skills
WORKING CONDITIONS
  • Standard office environment with regular telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine.
  • Occasional travel by car or plane as necessary for business purposes
  • Occasional positioning or moving materials in excess of 20 pounds
HYBRID WORK OPTION
  • Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.
JOB DESCRIPTION DISCLAIMER:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or new ones may be assigned with or without notice.
Unfortunately, at this time, we cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.
INTERESTED CANDIDATES
Complete the employment application online at https://www.copera.org/careers. Please have copies of your resume and cover letter available to upload. Please review the following questions. You will be asked for a response to these as part of your application:
  1. Why are you interested in this position? Why do you think your skills and/ or experiences would make you successful in this position?
  2. Describe your communication style. How have you adapted your style when interacting with various personalities?
  3. What, in your opinion, are the key ingredients in guiding and maintaining successful business relationships? Give examples of how you made these work for you.
  4. Describe a time when you collaborated with others to complete a project. What role did you play? What challenges did you experience and how did you overcome them?
ABOUT COLORADO PERA
As Colorado’s largest public pension plan, we are committed to providing retirement and other benefits to more than 600,000 current and former teachers, State Troopers, corrections officers, snowplow drivers, and many other public employees who provide valuable service to all of Colorado.
We hire exceptional employees and invest in their growth and development. We are passionate about our work and committed to serving our members by delivering quality customer service, sound investment decisions, and education programs. Our culture is built on the core values of integrity and accountability, excellence and initiative, collaboration, and engagement. We value diverse perspectives and promote an inclusive culture, recognizing that our people are our primary asset. We provide a healthy work-life balance and a culture where excellence is rewarded. At PERA, your work makes a difference every day.
At PERA, you will earn more than just a paycheck- our total rewards package is focused on wellbeing. We offer a comprehensive benefit plan including Health, Dental and Vision coverage, with eligibility for most plans being the first of the month following the date of hire. We offer a generous paid time off plan as well as paid volunteer hours, PERA’s defined benefit plan, 401(k) and 457 defined contribution plans (including employer match on the 401(k), as applicable), tuition assistance, on-the-job training, free access to an on-site fitness center, free on-site parking or RTD subsidy, and more. PERA is also a Public Service Loan Forgiveness qualifying employer. For more information, please visit www.copera.org/careers.

Position Title: Benefits Business Analyst
Division: Benefit Services Division
Reports to: Senior Director of Benefit Services
Job Status: Full Time / Exempt
Salary: $59,200 - $79,000 annual, commensurate with experience
Posting Dates: 3/17/2023 - 4/2/2023