Base Shop Coordinator

Job Title:  Base Shop Coordinator

Overview: As a Base Shop Coordinator, you will play a pivotal role in ensuring the smooth and efficient operations of our base shop facility. Your responsibilities will include overseeing daily activities, coordinating schedules, managing inventory, and fostering a positive work environment for our team. You will be a central point of contact for both internal staff and external stakeholders, ensuring all tasks are completed with precision and adherence to company standards.

Responsibilities:

Daily Operations Management:

• Oversee the day-to-day activities within the base shop, ensuring all tasks are completed efficiently and on time.
• Coordinate schedules for shop personnel, assigning tasks and projects as needed.
• Monitor workflow and address any issues or delays promptly to maintain productivity.

Inventory Management:

• Maintain accurate inventory records, including tracking stock levels and ordering supplies as needed.
• Conduct regular inventory audits to ensure compliance with company policies and procedures.
• Work closely with procurement to source materials and negotiate favorable pricing agreements.

Quality Assurance:

• Implement quality control measures to ensure products meet company standards and customer expectations.
• Conduct inspections and quality checks on incoming and outgoing inventory.
• Address any quality issues promptly, implementing corrective actions as necessary.

Team Leadership and Development:

• Provide guidance and support to shop personnel, fostering a positive and collaborative work environment.
• Conduct regular performance evaluations and provide feedback to team members.
• Identify training needs and opportunities for skill development to enhance team capabilities.

Compliance:

• Enforce procedures to ensure a cooperative working environment for all staff.
• Stay informed about industry regulations and ensure compliance with relevant safety standards.
• Manage client profiles and assist agents with client relationship management. 

Customer Service:

• Serve as a point of contact for customer inquiries and requests, providing timely and courteous assistance.
• Address customer concerns or complaints effectively, striving to achieve customer satisfaction.
• Build and maintain strong relationships with customers to promote repeat business and loyalty.

Qualifications:.

• Exhibits leadership in client support and customer success.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to interact confidently with diverse stakeholders.
• Proficiency in inventory management software and Microsoft Office Suite.
• Ability to work effectively under pressure and adapt to changing priorities.
• Strong problem-solving skills and attention to detail.
• Must pass a State Life Proucer Exam and hold a valid license

Join Our Team: If you are a motivated and dedicated professional with a passion for operations management, we invite you to join our team as a Base Shop Coordinator. This is an exciting opportunity to play a key role in our organization's success and contribute to the growth and development of our base shop operations. Apply now to take the next step in your career!